playback

playback

playback
playback
2024-09-06 17:05:43 - last edited 2 weeks ago
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.8

Hardware version 1.0

I have my recording schedule set to continuous,00.00 - 24.00 hrs.

I have a sandisk 256 GB high endurance class10 v30.

When I check my playback recordings early or late in the day, they always stop around 12 - 1 am  and i cant access anything before that as in anything before midnight.

This makes no difference if I set it to 2k or 1080 and I have formatted the card a couple of times also.

Latest update also installed.

Any ideas please.

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#1
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1 Accepted Solution
Re:playback-Solution
2024-09-10 09:24:09 - last edited 2 weeks ago

  @pipmaz 

 

Have you switched the dates to view the history videos? Please share some screenshots of your recording settings and the playback pages. 

 

Try changing the recording schedule to capture detection videos and see if you can watch the videos from the previous day normally.

 

If the problem persists, please provide some relevant videos of the problem.

1. Show that the playback video from the same day can be viewed normally.
2. Show that when checking the playback records from the previous day the following day, there is no content or that it cannot be viewed.

 

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:playback-Solution
2024-09-10 09:24:09 - last edited 2 weeks ago

  @pipmaz 

 

Have you switched the dates to view the history videos? Please share some screenshots of your recording settings and the playback pages. 

 

Try changing the recording schedule to capture detection videos and see if you can watch the videos from the previous day normally.

 

If the problem persists, please provide some relevant videos of the problem.

1. Show that the playback video from the same day can be viewed normally.
2. Show that when checking the playback records from the previous day the following day, there is no content or that it cannot be viewed.

 

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:playback
2024-09-12 16:46:00
File:
Screenshot_20240910_105413_Tapo.jpegDownload
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#3
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Re:playback
2024-09-12 16:46:23

  @pipmaz 

File:
Screenshot_20240910_105321_Tapo.jpegDownload
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#4
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Re:playback
2024-09-13 11:32:33

  @pipmaz 

 

Can you still check the videos from the 6th to the 9th? Please check the SD card capacity around midnight to see if there is still space available or if it is nearly full.

 

Try changing the recording schedule to capture detection videos and see if you can watch the videos from the previous day normally.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:playback
2024-09-13 16:44:02

  @Wayne-TP 

Hi Wayne I cant check the 6th to the 9th as it wont go back anything before midnight, plus I doubt its the memory as I said even if I check it at 8 am it still wont go back before 12 or 1am. I have just checked todays and the last recording is 00.10 but it says its only used 82GB out of 226GB so far. I will still try just the detection video setting.

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#6
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Re:playback
2024-09-14 03:54:35

  @pipmaz 

 

If the problem persists, please provide some relevant videos of the problem to me via PM. <Upload videos to YouTube or cloud drive then send a link. >

1. Show that the playback video from the same day can be viewed normally.
2. Show that when checking the playback records from the previous day the following day, there is no content or that it cannot be viewed.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#7
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