Tapo Camera connected to I-Spy - Connection problems

Tapo Camera connected to I-Spy - Connection problems

Tapo Camera connected to I-Spy - Connection problems
Tapo Camera connected to I-Spy - Connection problems
a week ago
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version: updated 27/09/2024

Hello,

I have my other cameras (C510) linked through I-Spy which work well.

I have added a C325WB to my system, but I cannot link it to my I-Spy account.

I follow the online instructions to the letter but each time, I get a 'no media end points' error message.

 

I have checked the cameras ip-address and this does not appear in the four network addresses shown for selection.

Any advice gratefully received

George H-A

 

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Re:Tapo Camera connected to I-Spy - Connection problems
a week ago

  @GeorgeHA 

 

Have you created camera account for this Tapo C325WB?  How to create or change the camera account on the Tapo app

 

Did you make an IP reservation for the camera on the router? Cross-check the IP info on the Tapo app to make sure the information filed in the iSpy app are all corrected. 

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