Motion Zone not working

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Motion Zone not working

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Motion Zone not working
Motion Zone not working
2024-09-28 19:28:59 - last edited 2024-10-12 03:42:25
Model: Tapo C500  
Hardware Version: V1
Firmware Version: V1.1.4

Hi,

 

the motion zone is not working. I always get alarms and recordings from outside the defines zone.

 

Motion Zone

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Re:Motion Zone not working-Solution
2024-09-29 09:43:17 - last edited 2024-10-12 03:42:25

  @Max04329 

 

From the image, it appears that the detection area you set covers half of the road. Passing people, vehicles, shadows, and changes in lighting could all trigger the camera's motion detection. Try narrowing the detection zone and lowering the sensitivity to see if that helps.


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Re:Motion Zone not working-Solution
2024-09-29 09:43:17 - last edited 2024-10-12 03:42:25

  @Max04329 

 

From the image, it appears that the detection area you set covers half of the road. Passing people, vehicles, shadows, and changes in lighting could all trigger the camera's motion detection. Try narrowing the detection zone and lowering the sensitivity to see if that helps.


What to do if the Detection feature is not working on the TP-Link Camera?

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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