Hi

Kasa Thermostats and hub KH100 were working fine and then suddenly KH100 hub disappeared offline.
I have tried all the instructions on resetting, but non of my phones or tablets (Android or Apple) can perform the step of "connect to the Hub wifi" (Kasa_Hub_A497 in my case).
I just get "Couldn't get IP Address".

I have tried for days, resetting and power cycling and moving the hub all over the house.

-  I can't upgrade the firmware, I can't connect

-  All the led prompts seem to be fine

Please help

Tony