Deco X55 has just rest back to factory settings again and again. And again
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It has happened again and I've had enough. There is so much work involved in configuring all the devices etc. and overnight everything is gone. The network and the app are available with the TPLINK password: 12345678. I'm not the only one with this problem! You can see it here:
https://community.tp-link.com/en/home/forum/topic/617930
exactly the same ..and this has happened to me for the 3rd time!!! please fix this problem. the system is unusable like this. I expect a solution
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Hi, welcome to the community.
Could you please refer to this link to save a copy of the system log from the web UI, and send it to support.forum@tp-link.com:
Have you made any WiFi modifications before the Main Network randomly reverted to TPLINK/12345678?
And I noticed you are on the 1.6.0 beta version and if possible, please also try to install the latest 1.6.1 official version here:
Deco X50/X55_V1-1.6.1 Supports Internet Backup, Hybrid-Mesh and DOH/DOT
Thank you very much and wait for your reply.
Best regards.
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![](https://static-community.tp-link.com/icon/6a24c137db71447c8bfda2f6b0322df3.jpeg)
Hi, welcome to the community.
Could you please refer to this link to save a copy of the system log from the web UI, and send it to support.forum@tp-link.com:
Have you made any WiFi modifications before the Main Network randomly reverted to TPLINK/12345678?
And I noticed you are on the 1.6.0 beta version and if possible, please also try to install the latest 1.6.1 official version here:
Deco X50/X55_V1-1.6.1 Supports Internet Backup, Hybrid-Mesh and DOH/DOT
Thank you very much and wait for your reply.
Best regards.
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- Report Inappropriate Content
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