remote viewing no longer working

remote viewing no longer working

remote viewing no longer working
remote viewing no longer working
2 hours ago
Model: Tapo C210   Tapo C410   TC41  
Hardware Version:
Firmware Version:

Hello

I 've been using a C210 (hardware 2.0, firmware 1.4.3) , a C410 (hardware 1.0, firmware 1.0.21)  and a TC41 (hardware 1.0, firmware 1.2.3) since last summer. For one month now, I can't access to remote viewing and to stored videos via mobile network on my Android phone. Live stream or viewing is no longer available via the App, though I can get the notifications.... When back on wifi , live viewing works fine.

I have uninstalled and reinstalled TAPO app and rebooted/set up camera again but the issue still persists.

 

On an Iphone 14 everything works fine, both on wifi and mobile network.

 

How do I get back to remote viewing on my Android device (a Xiaomi MiA3 android 10)? I cant see the point of being able to get the livre viewing only on wifi at home !

 

Thanks

 

Pascal

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