Cucuso72 wrote

  @Wayne-TP 

 

 

Model: Tapo RV30Max 

Purchase date: February 7, 2025 (Amazon)

Error: "Front bumper stucked ERROR". (But it doesn't seem to be stuck at all) 

Firmware: 1.2.0 Build 241219 Release.163928 

Hardware: 1.0 

I have tried basic troubleshooting but the error continues.

 

  @Cucuso72 

Flip the robot vacuum upside down and check if there are any obstructions or foreign objects in the front bumper.

Manually press the front bumper to see if it rebounds normally. If it doesn’t rebound smoothly, please add some lubricant to the green area in the image below (if available). Note: Do not apply lubricant to the cliff sensor - the red zones indicated in the picture.

Wayne-TP wrote

Flip the robot vacuum upside down and check if there are any obstructions or foreign objects in the front bumper.

 

Manually press the front bumper to see if it rebounds normally. If it doesn’t rebound smoothly, please add some lubricant to the green area in the image below (if available). Note: Do not apply lubricant to the cliff sensor - the red zones indicated in the picture.

 

@FDNmecanica  

Refer to the suggestions above. If still no help, warranty assistance is required, you can reach out to the retailer or local TP-Link support.