Deco App not working

Deco App not working

Deco App not working
Deco App not working
Wednesday
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi,

 

I have issues to log into the deco app recently. I have been using it for almost 2 years and after a relocation it doesn't work any more. Surprisingly the Mesh Devices M4 works fine with the same old wifis network I used before. Now problem is I'm not able to manage the network as I can't access the app. 
I had sent an email to the support center couple of weeks ago, unfortunately no response yet. If any of you had faced a similar situation and found a way out please share how you did it. Thank you!

 

kind regards,

Sarath

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#1
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1 Reply
Re:Deco App not working
Thursday

  @19CSK84 

Hi, welcome to the community.

Could you please message me the MAC address of your Deco M4?

Wait for your reply and best regards.

 

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#2
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