Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID

WimVG

2024-12-20 08:32:13 - last edited 2024-12-27 04:01:10

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-12-20

Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID

2024-12-20 08:32:13 - last edited 2024-12-27 04:01:10

Model: Tapo C100

Hardware Version:

Firmware Version:

My smartphone is not able to connect to the Tapo_Cam_XXXX SSID which is first step I believe to be able to configure the camera.

I have installed the Tapo software but when I then try to add a device, it requires the connection to this Tapo_Cam_XXXX network. I have tried both on iphone and android device. They can see the SSID listed but when trying to connect, it drops immediately again.

I am able to connect it to the SSID with my PC but believe there is no PC client to do the initial setup.

Any thoughts?

1 Accepted Solution

Wayne-TP

2024-12-23 06:15:40 - last edited 2024-12-27 04:01:10

Posts: 6797

Helpful: 1104

Solutions: 2437

Stories: 14

Registered: 2020-06-23

Re:Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID-Solution

2024-12-23 06:15:40 - last edited 2024-12-27 04:01:10

@WimVG

What's the hardware version of your Tapo C100? Check if you're this case: Fail to configure the camera on an iPhone with prompts Unable to join the network "Tapo_Cam_XXXX"

On the Android phone, try to delete/forget your home WiFi (and other available WiFi if any), make sure there are no saved or switchable Wi-Fi networks in your phone's Wi-Fi settings. Then try to connect to the camera WiFi again.

How to remove existing wireless network profile on Android&iPhone

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!

Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID

Unable to configure Tapo C100 as smartphone is not able to connect to Tapo_Cam_XXXX SSID

Information

Voters 0

Tags