H100 UK and S200B EU does not work with each other

H100 UK and S200B EU does not work with each other

H100 UK and S200B EU does not work with each other
H100 UK and S200B EU does not work with each other
Вчера - last edited 18 часов назад
Model: Tapo S200B   Tapo H100  
Hardware Version:
Firmware Version:

Hello everyone,

 

I have quite a number of tp link items (think routers, IoTs) and sadly the first item I have bought it EU does not work with UK versions (although stated it will)

 

How to trust the products anymore?

 

 

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#1
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2 Reply
Re:H100 UK and S200B EU does not work with each other
18 часов назад

  @BoboDe 

 

Tapo SubG devices in EU and UK versions can be pair together. Do you have multiple S200B fail to pair with the H100 hub? Were they purchased from the same source? If there is only one button, it's more likely a configuration issue rather than a compatibility problem.

 

Check the setup guidance here and make sure all the steps are correct. How to Pair and Connect Tapo Sensors, Buttons and Other Devices to Tapo Hub

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#2
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Re:H100 UK and S200B EU does not work with each other
16 часов назад

  @Wayne-TP 

Both method 1 and 2 does not work and I have tried multiple times

Method 1: Using the Tapo app - nothing added even with top right corner adding S200B or going into the hub and adding child device.

 

Method 2: Using the SYNC button

Resetting the s200b multiple times and even starting the sync mode for H100 before and after and exactly what what mentioned, does not work.

 

I have bought my s200b from your official Amazon store, this is the only item that is not working.

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#3
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