H100 UK and S200B EU does not work with each other
Hello everyone,
I have quite a number of tp link items (think routers, IoTs) and sadly the first item I have bought it EU does not work with UK versions (although stated it will)
How to trust the products anymore?
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Tapo SubG devices in EU and UK versions can be pair together. Do you have multiple S200B fail to pair with the H100 hub? Were they purchased from the same source? If there is only one button, it's more likely a configuration issue rather than a compatibility problem.
Check the setup guidance here and make sure all the steps are correct. How to Pair and Connect Tapo Sensors, Buttons and Other Devices to Tapo Hub
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Both method 1 and 2 does not work and I have tried multiple times
Method 1: Using the Tapo app - nothing added even with top right corner adding S200B or going into the hub and adding child device.
Method 2: Using the SYNC button
Resetting the s200b multiple times and even starting the sync mode for H100 before and after and exactly what what mentioned, does not work.
I have bought my s200b from your official Amazon store, this is the only item that is not working.
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Did the LED indicator on the H100 hub and S200B flash during the configuration? What's the version of your Tapo app? Make sure it is updated.
To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
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Both flashing, and my H100 has only 6 items (excluding this troublesome S200B), so it is no issue.
My H100 is definitely up to date. I cannot update the S200B without connecting :)
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