New D235 Video Doorbell

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New D235 Video Doorbell

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New D235 Video Doorbell
New D235 Video Doorbell
2024-12-31 18:28:20 - last edited 2024-12-31 18:29:23
Model: Tapo D235  
Hardware Version: V1
Firmware Version: 1.1.14

Hi folks

 

Just took delivery of the D235 Smart Video doorbell,from Amazon.

 

Which  isn't very smart,

 

When I first setup the doorbell ,it detected movement just the once then totally refuses to do it again no matter what i set it to detect.

 

The LED light is supposed to light up when it detects movement but it stays stubbornly off, tried resetting it and setting it up again mutiple times it is still the same result every time,works once then  gives up the  ghost.

 

Contacted Aamazon customer suppport who are sendng me out a new one in a few  days.

 

Been reading the forums and I noticed that there was the same problem for the C425 I think ,until they upgraded to a new  firmware.

 

Get my replacement  Doorbell On Friday the 3rd Jan 2025 so hopefully the new one won't have the same issues!

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Re:New D235 Video Doorbell
2025-01-02 08:01:51

  @godan 

 

I'm sorry that the device you received did not provide you with a good experience. But please don't worry, TP-Link support is always ready to help. You may reach out to the local support team through hotline, email, or chat services for assistance. Alternatively, you can initiate a discussion in the community, where other users and official personnels can offer targeted advice for your case.

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