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App crashing with t110

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App crashing with t110

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App crashing with t110
App crashing with t110
2025-01-13 20:12:30 - last edited 2025-02-20 11:38:47
Tags: #Tapo App Related
Model: Tapo T110  
Hardware Version:
Firmware Version:

Hello, I have installed the tapo door sensor but as soon as I click on the sensor in the app the app crashes immediately and boots out. I have deleted and reinstalled the device. All other tapo doorbell, plugs etc work fine. 

 

Is there a known problem? 

 

Many thanks in advance 

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1 Accepted Solution
Re:App crashing with t110-Solution
2025-01-15 06:53:46 - last edited 2025-02-20 11:38:47

  @Rt05 

 

Do you use an Android or an iPhone? What's the version of your Tapo app?

 

Try to delete and reinstall the app. Test if the problem occurs on another phone or tablet. 

 

To contact local TP-Link support, click here and choose hotline, email (recommended), or online chat service. For such app-related issues, please submit an app log in the app when contacting support for further problem analysis, preferably after reproducing the problem.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:App crashing with t110
2025-01-15 05:50:43

  @Rt05 is there any way to contact tapo support? Email? Phone? 

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Re:App crashing with t110-Solution
2025-01-15 06:53:46 - last edited 2025-02-20 11:38:47

  @Rt05 

 

Do you use an Android or an iPhone? What's the version of your Tapo app?

 

Try to delete and reinstall the app. Test if the problem occurs on another phone or tablet. 

 

To contact local TP-Link support, click here and choose hotline, email (recommended), or online chat service. For such app-related issues, please submit an app log in the app when contacting support for further problem analysis, preferably after reproducing the problem.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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