T110 contact sensor lost all past event log

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T110 contact sensor lost all past event log

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T110 contact sensor lost all past event log
T110 contact sensor lost all past event log
2025-01-14 04:55:03 - last edited 2025-02-20 11:49:32
Model: Tapo T110  
Hardware Version:
Firmware Version:

May I know what could be the reason one of my T110 lost all event logs and others T110 are okay. They are running same firmware version. 

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Re:T110 contact sensor lost all past event log-Solution
2025-01-16 02:47:01 - last edited 2025-02-20 11:49:32

  @JJ2025 

 

Check if the event logs are there when your phone connects to the same WiFi network as the sensor/Tapo hub. Make sure to turn off cellular data and disable VPN and other VPN-related apps on the phone if any.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:T110 contact sensor lost all past event log-Solution
2025-01-16 02:47:01 - last edited 2025-02-20 11:49:32

  @JJ2025 

 

Check if the event logs are there when your phone connects to the same WiFi network as the sensor/Tapo hub. Make sure to turn off cellular data and disable VPN and other VPN-related apps on the phone if any.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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