Device limit reached for playing video

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Device limit reached for playing video

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Device limit reached for playing video
Device limit reached for playing video
2025-01-19 02:37:23 - last edited 2025-02-18 10:41:36
Model: Tapo D130  
Hardware Version:
Firmware Version:

The D130 doorbell was installed a few days ago.

When I play back the video after notification, I get the error  message : "  It looks like you've reached your device limit for playing this video. Please try later."

 

I cannot have quick response to the notification.

Please advice.

Thanks

 

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Re:Device limit reached for playing video-Solution
2025-01-23 02:51:12 - last edited 2025-02-18 10:41:36

  @Spang 

 

Only one device is allowed to watch playback video in the Tapo app at the same time. If your doorbell has been shared with others, they might watch the playback when you receive this message. 

 

Relevant information can be found in this article. General Questions about the Tapo Camera

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Device limit reached for playing video-Solution
2025-01-23 02:51:12 - last edited 2025-02-18 10:41:36

  @Spang 

 

Only one device is allowed to watch playback video in the Tapo app at the same time. If your doorbell has been shared with others, they might watch the playback when you receive this message. 

 

Relevant information can be found in this article. General Questions about the Tapo Camera

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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