Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working

Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working

Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-01-22 19:25:35 - last edited 2025-07-18 07:27:16
Model: Tapo D230S1  
Hardware Version: V19
Firmware Version: 1.1.19

 

I have just recieved my doorbell the last few days and cannot seem to get the auto response to work as I think it should. 

 

I have set it to 1 or 5 seconds but the auto response does not happen once the doorbell is pressed. 

I have tried also setting it to ring call, notifications and no notifications in case that made a difference. 

 

I am not sure of the hardware version or where to find it. 

 

Any help is greatly appreciated 

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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working-Solution
2025-03-23 11:40:32 - last edited 2025-07-18 07:27:16

  @Wayne-TP 

 

Thanks Wayne, I disabled the announcements on my Echos and the Auto Response now works. It was driving me mad. A pity they don't work together. My old Ring Doorbell worked on both fine.

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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-01-24 06:07:52

  @Ferry1 

 

Check doorbell's speaker volume: on the liveview page, tap the "Call" or "Talk" feature, click the settings button on the pop-up feature card, then increase the doorbell's speaker volume. 

 

Change a different spoken language, check if the auto-response works. Then, switch back to the needed language and test it again.

 

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-02-13 13:16:26

  @Ferry1 

Hi, I have the same problem. Volumes are at the max and I've tried the suggestion of changing languages but still no joy. Did you have any luck fixing yours? Thank you 

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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-02-17 08:00:12

  @Teigh 

 

What Tapo doorbell do you use? Check its hardware and firmware version.

 

What's the response time you set?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-02-18 18:02:33

  @Wayne-TP 

 

Hi, it is the D235,

hardware version 1.0,

Firmware version 1.1.14

Response time 1 second 

 

Thank you 

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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-02-19 09:39:33

  @Teigh 

 

Can you test whether the Quick Response (liveview page) works? 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-02-19 09:48:21

  @Wayne-TP 

 

Hi, yes, quick response on live view works. Thank you 

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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-02-20 01:22:37

  @Teigh 

 

Enable the Diagnostics mode on your doorbell, reproduce the problem then export a log for further analysis. How to get the log of Tapo Camera

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-03-18 11:53:31
Hello, Seen your post after a google search as I’m having same issue, all setup but no matter What time setting I give it doesn’t do the auto response However I’ve realised it works fine when I disable the announcement on echo’s that someone is at doorbell when pressed Do you have it setup with echo announcement ??
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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working
2025-03-19 08:54:38

Maverick2025 wrote

Hello, Seen your post after a google search as I’m having same issue, all setup but no matter What time setting I give it doesn’t do the auto response However I’ve realised it works fine when I disable the announcement on echo’s that someone is at doorbell when pressed Do you have it setup with echo announcement ??

  @Maverick2025 

 

Thank you for sharing! May i know what's the firmware version of your doorbell and the H200 hub? Do you also have a D230?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Help Needed - Am I being stupid? Auto response on D230 doorbell seems not to be working-Solution
2025-03-23 11:40:32 - last edited 2025-07-18 07:27:16

  @Wayne-TP 

 

Thanks Wayne, I disabled the announcements on my Echos and the Auto Response now works. It was driving me mad. A pity they don't work together. My old Ring Doorbell worked on both fine.

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