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TP-Link DecoXE75 AXE5400 Upload Speed Slow

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TP-Link DecoXE75 AXE5400 Upload Speed Slow

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TP-Link DecoXE75 AXE5400 Upload Speed Slow
TP-Link DecoXE75 AXE5400 Upload Speed Slow
2025-02-14 01:37:39 - last edited 2025-02-17 11:04:58
Tags: #Network Connectivity #Upload Speed
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.4.5 Build 20241129 Re. 44718

When speed tested on Windows 11 PC and iPhone 15, upload speed is around 5 mbps. I am currently paying for 300mbps upload speed. My download speed is fine but upload speed is very low.

On the Windows 11 PC, the upload speed stayed the same on both wired and wireless tests.

I have QoS disabled.
I have tried turning off UPNP and SIP ALG with no results.

What else can I do? Can I get in contact with a support engineer?

 

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#1
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1 Accepted Solution
Re:TP-Link DecoXE75 AXE5400 Upload Speed Slow-Solution
2025-02-14 08:27:57 - last edited 2025-02-18 06:46:02

@NewUser123123 

Hi, Thank you very much for the quick reply.

I'd like to follow up on your case via email and ask the engineer for more help.

Please check whether you have received my email address.

 

In the meantime, Have you tried to connect the wired Windows PC11 via an Ethernet cable to the Xfinity modem to see whether you could receive the expected upload speed?
-If yes, you could refer to this link to clone the MAC address of the PC on the Deco-How to Configure MAC Clone on Deco 

 

Moreover, if the Xfinity modem is connected to the top Ethernet port on the main Deco XE75, please try to connect the modem to the middle/bottom Ethernet port.

 

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:TP-Link DecoXE75 AXE5400 Upload Speed Slow
2025-02-14 03:13:37

  @NewUser123123 

Hi, welcome to the community.

May I know who your internet service provider is?

 

Can you share some screenshots of the speed test over Deco here?

-If possible, please try to change different speed test servers.

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:TP-Link DecoXE75 AXE5400 Upload Speed Slow
2025-02-14 04:08:25

  @David-TP 
Hi, my ISP is Xfinity.

Here is a screenshot over wifi of a speed test. This was on my PC and is about 10 feet and a wall away from the router. The server for this speedtest is in my city.


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#3
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Re:TP-Link DecoXE75 AXE5400 Upload Speed Slow-Solution
2025-02-14 08:27:57 - last edited 2025-02-18 06:46:02

@NewUser123123 

Hi, Thank you very much for the quick reply.

I'd like to follow up on your case via email and ask the engineer for more help.

Please check whether you have received my email address.

 

In the meantime, Have you tried to connect the wired Windows PC11 via an Ethernet cable to the Xfinity modem to see whether you could receive the expected upload speed?
-If yes, you could refer to this link to clone the MAC address of the PC on the Deco-How to Configure MAC Clone on Deco 

 

Moreover, if the Xfinity modem is connected to the top Ethernet port on the main Deco XE75, please try to connect the modem to the middle/bottom Ethernet port.

 

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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