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HS100 v4.1 stopped working

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HS100 v4.1 stopped working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 v4.1 stopped working
HS100 v4.1 stopped working
2025-02-14 17:53:13 - last edited 2025-07-18 11:05:54
Tags: #Device Connectivity
Model: HS100  
Hardware Version: V4
Firmware Version:

Two HS100 plugs have been working for 4 years switching lights. within1 hour of each other both disconnected from the wi-fi and won't reconnect. The same network has been in use all of the time.

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Re:HS100 v4.1 stopped working-Solution
2025-02-17 01:37:34 - last edited 2025-07-18 11:05:54

  @GreenBee 

 

What's the status of Wi-Fi LED on your smart plug?

 

Try to restart both the smart plug and the router. If the connection cannot be restored, factory the smart plug and reconfigure it. 

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Re:HS100 v4.1 stopped working-Solution
2025-02-17 01:37:34 - last edited 2025-07-18 11:05:54

  @GreenBee 

 

What's the status of Wi-Fi LED on your smart plug?

 

Try to restart both the smart plug and the router. If the connection cannot be restored, factory the smart plug and reconfigure it. 

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
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