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Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work

Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work

Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
2025-03-05 08:35:56 - last edited 2025-03-11 07:51:51
Tags: #Schedule #Auto Empty
Model: Tapo RV30 Max Plus  
Hardware Version: V20
Firmware Version: 1.20 Build 241219 Re.163928

Hello,

 

received my RV30 max plus yesterday and set it up. First 2-3 cleans was flawless.

 

Tonight at 3:30am he thought he should clean again and woke up me, my wife and my daughter. 

I have set the "do not disturb"-time like it was pre-installed (10pm - 8am next day). Correct location and time (berlin) is set too. Set cleaning times to 9am, 14pm and 18pm, not to 3:30am crying

 

And the second thing that bothers me alot is: the base is trying to empty the robot while it is cleaning the rooms and is not standing on the base..... Tried several things from the "emptying options" . Does'nt help...... 

Any advice you can give me?

 

Thanks,

Thomas

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#1
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1 Accepted Solution
Re:Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work-Solution
2025-03-07 03:01:13 - last edited 2025-03-11 07:51:51

  @audioTom 

 

Based on the abnormal performance of the dock, the device may have a hardware failure. Please contact the retailer or local TP-Link support to proceed with the warranty. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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2 Reply
Re:Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work
2025-03-05 10:05:15

it is now on the base station. Base keeps emptying even i turned off the automatic emptying.

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#2
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Re:Rv30 ignores "do not disturb" and homebase tries to empty him while he is doing its work-Solution
2025-03-07 03:01:13 - last edited 2025-03-11 07:51:51

  @audioTom 

 

Based on the abnormal performance of the dock, the device may have a hardware failure. Please contact the retailer or local TP-Link support to proceed with the warranty. 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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