Tapo Doorbell D210 Terrible Battery Life

Tapo Doorbell D210 Terrible Battery Life

Tapo Doorbell D210 Terrible Battery Life
Tapo Doorbell D210 Terrible Battery Life
2 weeks ago
Tags: #Battery
Model: Tapo D210  
Hardware Version: V1
Firmware Version: 1.0.16

Hi,

 

I recently bought the D210 doorbell and have found the battery life to be extremely poor. We fiddled with the sensitivity/recording settings to get to what we wanted, but the battery was draining about 1% an hour. To test, we turned the settings to the lowest we think we can do - Wake-up setting is only when the doorbell is pressed, Motion/Person/Pet/Vehicle detection all off. Charged to 100% yesterday at 3pm and it has already dropped to 85% in 21 hours. I'm not sure what else we can do to preserve battery, and even the settings now aren't what we want them to be on. I've followed the steps given as best I can, but with all detections turned off and only waking up when the doorbell is pressed, it's drained 15% when no one has even rang the doorbell?

 

 

We don't want to return it, but won't be keeping it if it needs to be charged every 10 days when on the lowest possible settings.

 

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7 Reply
Re:Tapo Doorbell D210 Terrible Battery Life
2 weeks ago

  @StuartLough 

 

What router do you use? 

 

Please send me the Mac address of your doorbell. We will help to check it.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Tapo Doorbell D210 Terrible Battery Life
2 weeks ago

  @Wayne-TP 

 

Thanks Wayne.

 

Mac address is 7C-F1-7E-E1-B2-2D

 

Router is TP-Link Archer VR2100

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#3
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Re:Tapo Doorbell D210 Terrible Battery Life
a week ago

  @StuartLough 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your email through private message.
 

**For the sake of personal privacy and security, it is recommended that you re-edit your last reply to remove the device Mac address. You may send it to me through private message, or send it later to the support through the email.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Tapo Doorbell D210 Terrible Battery Life
Yesterday - last edited Yesterday

  @Wayne-TP @StuartLough 

 

Did you ever find a solution to this please? I have exactly the same problem. I'm using the same doorbell, firmware matches and even the router.

 

I even tried replacing the doorbell, but it's replacement still has very poor battery life. I'm really hoping I just need to tweak a setting somewhere.

 

if I could get even a month out of a charge the doorbell would be perfect.

 

regards

Andre

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#5
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Re:Tapo Doorbell D210 Terrible Battery Life
10 hours ago

Andre99 wrote

  @Wayne-TP @StuartLough 

 

Did you ever find a solution to this please? I have exactly the same problem. I'm using the same doorbell, firmware matches and even the router.

 

I even tried replacing the doorbell, but it's replacement still has very poor battery life. I'm really hoping I just need to tweak a setting somewhere.

 

if I could get even a month out of a charge the doorbell would be perfect.

 

regards

Andre

  @Andre99 

 

What router do you use? Please check the information on the doorbell Battery Status page, do you notice any abnormal data? For example excessive wake-up times.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#6
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Re:Tapo Doorbell D210 Terrible Battery Life
6 hours ago

  @Wayne-TP

 

it's a TP-Link Archer VR2100.

 

doorbell has next to no activity, yet is dropping approx 15-20% a day

 

regards

Andre

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#7
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Re:Tapo Doorbell D210 Terrible Battery Life
6 hours ago - last edited 6 hours ago

Battery2Battery stats  @Andre99 

 

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#8
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