I can't talked through my D230S1 Doorbell

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I can't talked through my D230S1 Doorbell

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I can't talked through my D230S1 Doorbell
I can't talked through my D230S1 Doorbell
2025-03-12 23:09:50 - last edited 2025-03-26 12:16:37
Tags: #Troubleshooting
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.19

Tapo Doorbell D230S1

Hardware Version 1.20

 

Hi Team,

 

We have problem with our doorbell when answering doorbell call or trying to talked through the doorbell.

We couldn't get our sounds through the doorbell, but we know that there is no problems with the speaker.

When we press any of the quick response, it able to deliver the message just fine.

But when we tried to talked through the doorbell or answer the doorbell when we get a call from it, there's no sounds coming through our doorbell.

I had allowed mic access through my iphone settings too, so I don't think it's because any of my phone settings.

We could hear anything from the other side just fine through the apps.

Can you please advise how to resolve this problems?

 

Thank you!

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Re:I can't talked through my D230S1 Doorbell-Solution
2025-03-13 08:07:54 - last edited 2025-03-26 12:16:37

  @Beoluch 

 

Check the doorbell microphone volume when using the talk or voice call feature.

 

What's the version of your Tapo app? Make sure it is updated. 

 

Try to test this on another mobile device, see if the same problem exists.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:I can't talked through my D230S1 Doorbell-Solution
2025-03-13 08:07:54 - last edited 2025-03-26 12:16:37

  @Beoluch 

 

Check the doorbell microphone volume when using the talk or voice call feature.

 

What's the version of your Tapo app? Make sure it is updated. 

 

Try to test this on another mobile device, see if the same problem exists.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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