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Hi all I have just installed my Tapo C500 however it hasn't got the same feature as my other C500, I haven't got the option to change the frame rate and the night vision settings however on my previous C500 I can do this, any advice would be greatly appreciated.
thank you in advance
There are some differences between Tapo C500 hardware version V1 and V2. The V2 has added a spotlight, so its night vision supports color mode. The frame rate is up to 30fps on the V2, and V1 is 15fps.
If these two features are necessary for you, consider returning the device and buy a V2 version. The hardware version of the product is generally not a selectable parameter at most retailers. We recommend confirming this information with the seller in advance before proceeding with your purchase.
There are some differences between Tapo C500 hardware version V1 and V2. The V2 has added a spotlight, so its night vision supports color mode. The frame rate is up to 30fps on the V2, and V1 is 15fps.
If these two features are necessary for you, consider returning the device and buy a V2 version. The hardware version of the product is generally not a selectable parameter at most retailers. We recommend confirming this information with the seller in advance before proceeding with your purchase.
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