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5GHz network not working

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5GHz network not working

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5GHz network not working
5GHz network not working
2025-03-16 19:06:45 - last edited 2025-04-02 01:39:02
Tags: #Network Connectivity
Model: Archer AX10  
Hardware Version:
Firmware Version:

My Archer Ax10 wifi model 5ghz is not working with a months always showing internet  is not Available.why it's happening when 2.5 ghz is working well

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Re:5GHz network not working -Solution
2025-03-17 10:23:17 - last edited 2025-04-02 01:39:02

Hi@Rf8,

Please change SSID of 5Ghz to a different name for a try.  How to Change your Security Settings on your TP-Link Router

Please enable 5Ghz guest network for a comparison. How to create a network for guests on the Wi-Fi Routers

Please update firmware to latest version. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers (New Logo)

Also, please make sure your client supports 5Ghz network.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:5GHz network not working -Solution
2025-03-17 10:23:17 - last edited 2025-04-02 01:39:02

Hi@Rf8,

Please change SSID of 5Ghz to a different name for a try.  How to Change your Security Settings on your TP-Link Router

Please enable 5Ghz guest network for a comparison. How to create a network for guests on the Wi-Fi Routers

Please update firmware to latest version. How to Upgrade the Firmware on the TP-Link Wi-Fi Routers (New Logo)

Also, please make sure your client supports 5Ghz network.

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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