WiFi back up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

WiFi back up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
WiFi back up
WiFi back up
2025-03-22 16:14:13 - last edited 2025-04-08 11:48:57

Out of 6 cameras only one will not switch to WiFi back up. I've tried resetting both camera and hub but no matter what I do it still say no hub found 

1
1
#1
1 Accepted Solution
Re:WiFi back up -Solution
2025-03-24 09:29:53 - last edited 2025-04-08 11:48:57

  @Saffronland 

 

What's the model, hardware, and firmware version of this camera? 

 

To use the wifi backup feature on the Tapo smart hub, the camera firmware should support connection with the hub. And make sure the camera and the hub are both updated. Go to TP-Link download center to check the latest firmware release of your device.

Tapo Smart Hub Compatible Camera List

How to update the firmware of the Tapo&Kasa devices on the Tapo App

 

 

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
0
0
#2
1 Reply
Re:WiFi back up -Solution
2025-03-24 09:29:53 - last edited 2025-04-08 11:48:57

  @Saffronland 

 

What's the model, hardware, and firmware version of this camera? 

 

To use the wifi backup feature on the Tapo smart hub, the camera firmware should support connection with the hub. And make sure the camera and the hub are both updated. Go to TP-Link download center to check the latest firmware release of your device.

Tapo Smart Hub Compatible Camera List

How to update the firmware of the Tapo&Kasa devices on the Tapo App

 

 

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
0
0
#2