Hello,

I have two Tapo T310 sensors. Since two days ago, one of them has been stuck on the same temperature and humidity readings, which had not happened before.

I tried blowing towards the sensor, as suggested in the manual, but the values did not change. I also performed a reset and re-added the device to my account, but the readings remain unchanged. The other sensor is functioning normally.

I purchased both sensors in February, so they are still under warranty.

Has anyone experienced a similar issue? Any troubleshooting suggestions?

Thank you in advance for your help.