Cloud Storage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cloud Storage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cloud Storage
Cloud Storage
2025-05-04 07:30:47 - last edited 2025-06-10 06:11:41
Model: Tapo C420  
Hardware Version:
Firmware Version: 1.2.25

I subscribed for tapo care however i cant use the cloud to save all the activities captured by the camera. theres no option to select whether if i use cloud or sd card.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Cloud Storage-Solution
2025-05-05 12:55:18 - last edited 2025-06-11 01:20:30

  @Taysan 

 

The detection videos will be uploaded and saved to the cloud automatically when:

1. The camera is added to the Tapo Care plan. How to add new cameras to my Tapo Care plan

2. Camera's detection feature is enabled >> detection occurred.

 

The videos can be found on the camera Playback page.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Cloud Storage-Solution
2025-05-05 12:55:18 - last edited 2025-06-11 01:20:30

  @Taysan 

 

The detection videos will be uploaded and saved to the cloud automatically when:

1. The camera is added to the Tapo Care plan. How to add new cameras to my Tapo Care plan

2. Camera's detection feature is enabled >> detection occurred.

 

The videos can be found on the camera Playback page.

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options