Error 5 - not clearing after cleaning

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Error 5 - not clearing after cleaning

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Error 5 - not clearing after cleaning
Error 5 - not clearing after cleaning
2025-05-05 07:03:41 - last edited 2025-06-09 11:35:53
Model: Tapo RV30C  
Hardware Version:
Firmware Version:

Tapo error 5 is not clearing after cleaning the brush and the casing where brush is situated

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#1
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1 Accepted Solution
Re:Error 5 - not clearing after cleaning-Solution
2025-05-20 09:17:27 - last edited 2025-06-09 11:35:53

  @Charleen 

 

Warranty is required for this device. You may proceed it with the retailer or local TP-Link support

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Re:Error 5 - not clearing after cleaning
2025-05-06 07:59:05

  @Charleen 

 

Which Tapo robot vacuum do you have? What's the led status of the robot vacuum?

 

Try to run the vacuum without the main brush, see if the error still exists. 

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#2
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Re:Error 5 - not clearing after cleaning
2025-05-17 07:54:45

  @Wayne-TP removed brush, error 05 still problem.  According to app main brush needs replacement in 226,5 hours. Please help

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Re:Error 5 - not clearing after cleaning
2025-05-19 07:23:46

  @Charleen 

 

Which robot vacuum do you have? What's its hardware and firmware version?

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#4
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Re:Error 5 - not clearing after cleaning
2025-05-19 07:39:36

  @Wayne-TP Tapo RV30C.  Not sure where to find the hardware and firmware version

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#5
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Re:Error 5 - not clearing after cleaning-Solution
2025-05-20 09:17:27 - last edited 2025-06-09 11:35:53

  @Charleen 

 

Warranty is required for this device. You may proceed it with the retailer or local TP-Link support

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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#6
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