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Wifi/mobile data

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Wifi/mobile data

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Wifi/mobile data

SaltyHunter

2025-05-10 09:58:38 - last edited 2025-06-12 03:46:50

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Wifi/mobile data

2025-05-10 09:58:38 - last edited 2025-06-12 03:46:50

Model: Tapo C200

Hardware Version:

Firmware Version:

I cant use mobile data to watch ower my house when im gone. I hope this will be resolved quickly or you will loose a lot of customers

Is this an uppdate or a server shut down?

1 Accepted Solution

ralf-tapo

LV1

2025-05-10 16:34:56 - last edited 2025-06-12 03:46:50

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Re:Wifi/mobile data-Solution

2025-05-10 16:34:56 - last edited 2025-06-12 03:46:50

Seems to be a server problem, Tapo is at least working on that (unfortunately it seems to take some time). At least there is now an official thread about this mess: https://community.tp-link.com/en/smart-home/forum/topic/816036?replyId=1545950&utm_source=Subscription&utm_medium=email

There are many customers who are dependent on mobile access to their cams (f.e. cams at their estate far away from home) and this problem causes a lot of trouble for us people. I need a reliable connection to my cams when I'm away from home and so hopefully they will fix that chaos ASAP!

Wifi/mobile data

Wifi/mobile data

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