kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.

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kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.
kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.
2025-05-22 00:03:41
Model: KS240  
Hardware Version:
Firmware Version: just updated

fan side works fine, 

 

The light side works fine from 0 to 90%, but the moment I ask it to go to 95%, it seems to crash. 

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Re:kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.
2025-05-23 03:46:54

  @michaelfri 

 

Can you share more details of this case? For example, Is the switch turning offline in the app? Or the physical on/off control doesn't work either?

 

What's the led status on the switch when the problem occurs?

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Re:kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.
2025-05-25 23:41:50 - last edited 2025-05-25 23:44:12

  @michaelfri 

 

So when I bring the light to 95%:

1) The lights turn off immediately,

2) All indicator lights on the switch turn off.

3) nothing changes immediately on the app,

4) About 1 second after the event, the dimmer strip for lights ( on the switch) indicates the 95% (no lights on), this indication stays on for 5 second.

5) about 3 seconds after the lights turn off, the indication LEDs for the fan and the light flash orangy /redish for 2 second (shutting off almost simultaneously with the light strip above).

6) Then the switch turns dark.

7) Only then does the app changes to display the power on button for that light. 

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Re:kasa ks240 works fine... until set light to 95%, then the switch crashes and it needs too restart.
2025-05-26 09:41:07

  @michaelfri 

 

What light bulb do you use? Please check its model or provide a link if you purchase them online. How many bulbs does the KS240 control?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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