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Can't install chime

Can't install chime

Can't install chime
Can't install chime
2025-05-27 13:29:29 - last edited 2025-06-10 06:05:02
Model: Tapo D210  
Hardware Version:
Firmware Version: 1.0.17

Ny doorbell and the setup went OK with smartcard and app. But I have problem with pairing the chime with the doorbell.

The suggested page https://community.tp-link.com/en/smart-home/forum/edit/topic?moduleId=613

#3, can't be followed, may be because my doorbell setup is in Norwegian. I enclose a picture of the install where this can't be found:

 

3. On the Device Settings page, tap Doorbell > Paired Chimes > Add Chime/Hub, choose Tapo Chime or Tapo Hub,

 

What is the solution?

 

 

 

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#1
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1 Accepted Solution
Re:Can't install chime-Solution
2025-05-29 08:05:21 - last edited 2025-06-10 06:05:02

Needed to go back to fresh install, then the page with chime came up. OK now. 

Recommended Solution
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#3
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7 Reply
Re:Can't install chime
2025-05-28 04:00:47 - last edited 2025-05-28 04:01:08

  @xlarge 

 

This is the Doorbell option. 

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#2
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Re:Can't install chime-Solution
2025-05-29 08:05:21 - last edited 2025-06-10 06:05:02

Needed to go back to fresh install, then the page with chime came up. OK now. 

Recommended Solution
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#3
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Re:Can't install chime
2025-05-30 08:11:22

  @xlarge 

 

Glad to hear that!

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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Re:Can't install chime
2025-08-05 10:08:13 - last edited 2025-08-05 10:13:10

  @xlarge 

My OK-message seems wrong. I discover that there is no signal from the Chime, only from the D210.

Howto ensure that the Chime is connected?

 

 

File:
Skjermbilde 2025–08–05 kl. 12.10.29.jpegDownload
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#5
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Re:Can't install chime
2025-08-06 07:37:00

  @xlarge 

 

The chime isn't an independent device that can be seen and managed in the Tapo app, it can only pair with the doorbell. After pairing with the doorbell, the chime can be installed anywhere, as long as it is within router's WiFi range. To test whether the doorbell and chime are still connected, simply press the doorbell, and see if the chime rings.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#6
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Re:Can't install chime
2025-08-07 08:26:48

  @xlarge 

Do I have to reset the chime and reinstall when it don't work or is there something else I can try?

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#7
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Re:Can't install chime
2025-08-08 07:38:32

  @xlarge 

 

Move the chime closer to doorbell and router. Restart the chime. Double-check the doorbell settings, you can try to relink the chime. If the chime is still not responding, then a reset and relink are required.

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#8
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