D210 Bad Battery Life
My D210 is set to only wake up when pressed, but the battery only lasts for less than 3 months. I keep getting the prompt to check Tips on "Why is my doorbell battery draiining too fast?" but they are just to adjust wake-up sensitivity, which it's not even set to auto wake up.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Check the suggestions here. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?
What router do you use? Please share some screenshots of the battery status pages on your doorbell.
- Copy Link
- Report Inappropriate Content
Check the suggestions here. What to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?
What router do you use? Please share some screenshots of the battery status pages on your doorbell.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Please enable the diagnostics mode on the doorbell, let it run for a day or two then export a log for further analysis. How to get the log of Tapo Camera
To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
- Copy Link
- Report Inappropriate Content
@Wayne-TP I am also having a similar problem. My D210 has only been on the door for just under 2 weeks and my battery has gone down by 40%. I've tried adjusting settings but not sure how to get the best out of it.
- Copy Link
- Report Inappropriate Content
HP_12 wrote
@Wayne-TP I am also having a similar problem. My D210 has only been on the door for just under 2 weeks and my battery has gone down by 40%. I've tried adjusting settings but not sure how to get the best out of it.
Please share:
1. Hardware and firmware version of the doorbell.
2. Screenshots of the doorbell's Battery Status page (all charts).
3. Model of your router.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
According to the data, your doorbell is being awakened quite frequently. In this case, although there may not be actual detection events or recordings (due to the AI mechanism filtering out invalid events), the camera still consumes battery power continuously upon wake-up. We recommend considering adjusting the camera's installation position to avoid pointing it toward high-activity areas.How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance
Additionally, the usage data indicates that your doorbell averages about 20 minutes of use per day. Please verify if this information is correct. For example, do you check the doorbell's live feed regularly, or does it record videos daily? If you don't often check it and there are very few detection events, like just one or two over several days, then this data is likely abnormal. The point of this question is to investigate whether other factors are causing the camera to consume power even when not in actual use. We received feedback that when users connect their cameras to unauthorized third-party open-source platforms (such as Home Assistant), the camera continues to consume power even when it is not in use, despite having privacy mode enabled.
- Copy Link
- Report Inappropriate Content
I open the app if I get an alert but not regularly just to look at the live feed.
Due to the location of my front door I have the motion and person detection set to specific areas only. I could try changing the motion down very low to see if that helps but having the person detection low often means it only starts recording once someone has come all the way to the door or is about to walk away from the door.
The doorbell does record videos daily yes. Around 5-15 per day. The highest I can see is 20!
Doorbell is not connected to anything else (home assistant or similar)
Not sure how I can reposition the doorbell as it's on a porch. And the attachments provided with the bell wouldn't make much difference I don't think. Any advice appreciated if I can direct message you images of my placement.
Hope this helps your query on it?
- Copy Link
- Report Inappropriate Content
You may upload the pictures to your personal cloud drive and share me the link with me through private message. Can you also include a picture of the camera view from the doorbell?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 536
Replies: 10
Voters 0
No one has voted for it yet.