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Detection mode on secondary iphone

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Detection mode on secondary iphone

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Detection mode on secondary iphone
Detection mode on secondary iphone
2025-05-31 16:43:52 - last edited 2025-06-10 02:02:29
Model: Tapo C420  
Hardware Version: V1
Firmware Version: 1.3.1

Hello,

I have installed 2 cameras C420 in the garden connected with a hub H200.

Using the Tapo App on an Iphone 12, the installation has been pretty easy.

The 2 cameras seem to work properly and can be viewed and activated with the Away Mode in the camera Menu on this iphone.

There are two persons at home so it seems necessary that each person can activate Away Mode when leaving and set Home Mode when returning by themselves.

So I opened an alternative account for my wife, loaded the Tapo app on her Iphone 11.

Then I shared the hub and the 2 caméras on my Iphone so she can visualise the pictures. It works.

But on the Camera Screen, there is no Detection Mode frame to set Away mode or Home mode and I looked in every submenus for a mean to activate these frame with no success.

Can you tell me how to activate the Detection Mode on the second iphone ?

Best regards.

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Re:Detection mode on secondary iphone-Solution
2025-06-04 08:17:31 - last edited 2025-06-10 02:02:30

  @Roupolitto 

 

The invitee account has limited feature access to a shared device. You can check here to learn more. How to share my Tapo Smart Devices with family

 

You can consider sharing the owner account if you want to let family members have more control (full access with owner account) on the smart devices.

Note: For your account safety, share it with trusted people only, and enable Tapo app two-step verification to increase security.

Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Detection mode on secondary iphone-Solution
2025-06-07 12:15:03 - last edited 2025-06-10 02:02:33

  @Rbuck 

Hi, It works ! 

First I Canceled the shared devices on my account. They disappeared on my wife s phone. 
Then I unlogged her account and logged to  my account on my wife's phone. 
In a few seconds, the cameras appeared and changing mode panels as well. 
thanks a lot for your suggestion

best regards and sorry for my awful english

 

 

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Re:Detection mode on secondary iphone
2025-06-01 03:41:51

Hi  @Roupolitto,

 

unfortunately the user of a shared camera does not have the ability to put the camera in or out of privacy mode. I'm sure there is a feature request for this which you can vote for and I'll let the Tapo moderators advise/provide the link for this.

 

To do this you will need to have your wife share your app login and she will have full access. 

 

However this will not work if you are using location/proximity detection (i.e. "When I arrive home" or "When I leave home" features).

 

Hope this helps.

 

 

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Re:Detection mode on secondary iphone-Solution
2025-06-04 08:17:31 - last edited 2025-06-10 02:02:30

  @Roupolitto 

 

The invitee account has limited feature access to a shared device. You can check here to learn more. How to share my Tapo Smart Devices with family

 

You can consider sharing the owner account if you want to let family members have more control (full access with owner account) on the smart devices.

Note: For your account safety, share it with trusted people only, and enable Tapo app two-step verification to increase security.

Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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  0  
#3
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Re:Detection mode on secondary iphone-Solution
2025-06-07 12:15:03 - last edited 2025-06-10 02:02:33

  @Rbuck 

Hi, It works ! 

First I Canceled the shared devices on my account. They disappeared on my wife s phone. 
Then I unlogged her account and logged to  my account on my wife's phone. 
In a few seconds, the cameras appeared and changing mode panels as well. 
thanks a lot for your suggestion

best regards and sorry for my awful english

 

 

Recommended Solution
  1  
  1  
#4
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