Router mr600 v3.0 No service

Hello, I ordered a router, but the seller is unresponsive. The router model is mr600 v3. When I install the SIM card, I get a "No Service" error. I tried updating the router software, but to no avail. I changed the SIM card, but to no avail. I am in Iraq. I hope for a quick solution. For your information, I tried the solutions suggested via email, but they did not work. I will attach some pictures. With the router information
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Hi, Nice to see you again.
can I have a screenshot of the following page:
By the way, did both SIM cards work well when put into the mobile phone?
And before Archer MR600, have you used other 4G routers?
It is also suggested to save a copy of the web UI system log file to support.forum@tp-link.com (please add the forum ID# 821404)
Wait for your reply.
Best regards.
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@David-TP Hello my friend, thank you for your response.
Yes, my SIM cards are working well.
Yes, I have previously used an older version of this device and it was working.
I will send a copy of the system log file to the email.
Note that the service provider in my country, Iraq, is Zain Iraq and Asiacell Iraq.
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Thanks for the logs.
Did you edit the system log a little bit, as it seems far less than expected? Or did you save the log after restarting the 4G router?
"I have previously used an older version of this device, and it was working."
-Do you mean an older version of MR600, such as V1 or V2?
Have you tried the following APN profile:
Profile Name: Zain-MMS
PDP Type: IPv4
APN Type: Static
APN: MMS
Username: atheer
Password: atheer
Authentication Type: PAP
By the way, have you checked the APN settings used on the mobile phones?
-Can I have a screenshot of the APN settings on the mobile?
Wait for your reply.
Best regards.
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@David-TP Hello my friend, thank you again.
I am grateful to you for your reply and I hope you solve the problem.
I will provide you with the latest updates.
I did not modify the system history, but I returned the router to the factory mode because I forgot the password
and I will send the system record again with the modifications I made.
Previously, I was using mr500
and I modified the APN file as I said.
The same problem remained. I will send you an APN image from a phone with the system log on the email.
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@David-TP Hello my friend, I have provided you with the latest details of the problem and I have not received a response. I hope you can help me because I paid an amount and did not benefit from the router, which I really need. Thank you for your patience with me, and I hope you understand my situation and find a solution.🙏🏻❤️
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Hi, thank you very much for the time and patience.
Your case has been escalated to the senior engineers for further assistance.
Please check the email later for more suggestions.
Best regards.
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