IR not working

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IR not working

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IR not working
IR not working
2025-06-04 09:45:03 - last edited 2025-06-18 01:37:38
Model: Tapo C200  
Hardware Version: V5
Firmware Version: 1.2.2

I'm having this problem where it won't switch to night mode or day mode I have reset the camera places the camera on auto and still does not do anything.. it will do it after I have restarted the camera but only for like a few hours and goes back to the same problem and won't change to night and day mode untill I restart the camera I have tried almost everything is there any adv on why this is happening 

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#1
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1 Accepted Solution
Re:IR not working -Solution
2025-06-05 07:19:43 - last edited 2025-06-18 01:37:38

Hello everyone, thank you for reporting this issue. For this problem, please check this article for a workaround and suggestions. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure

CES 2026 Meet TP-Link AI Assistant and More New Products!
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#8
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9 Reply
Re:IR not working
2025-06-04 10:53:28

  @Lquid8 i have the same issue, right after i update.

Does your issue resolve? Can you please share what did you do? Thanks xxxx

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#2
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Re:IR not working
2025-06-04 11:43:39
Yes I had the same problem after upgrade to same firmware
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#3
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Re:IR not working
2025-06-04 12:30:01

  @Bellakuma I have a feeling it's this update because I have another camera that still on the old firmware and it's working fine ... The only way to fix this temporary is by restarting the camera but it always comes back to the same problem 

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#4
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Re:IR not working
2025-06-04 12:30:48
Must be the firmware.. hope they fix it
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#5
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Re:IR not working
2025-06-04 12:34:40

  @Lquid8 hopefully they will fix it soon xxx lmk if you find solution before they fix it. 

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#6
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Re:IR not working
2025-06-04 12:46:30

  @Bellakuma seems like a few people are having the same problem 

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#7
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Re:IR not working -Solution
2025-06-05 07:19:43 - last edited 2025-06-18 01:37:38

Hello everyone, thank you for reporting this issue. For this problem, please check this article for a workaround and suggestions. [C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure

CES 2026 Meet TP-Link AI Assistant and More New Products!
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#8
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Re:IR not working
2025-06-07 06:59:31

  @Wayne-TP there was a new update for the firmware updated it and looks like it's working fine now looks like it maybe be resolved 

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#9
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Re:IR not working
2025-06-17 10:30:46

  @Lquid8 @Wayne-TP Hey! I hope you’re both doing well. I just wanted to check in because it’s been a week since you mentioned a new update, and I’m still on firmware 1.1.2. I’m really looking forward to the new features! Thanks!

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#10
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