advice needed on how to get the system working properly

advice needed on how to get the system working properly

advice needed on how to get the system working properly
advice needed on how to get the system working properly
2025-06-13 10:48:52 - last edited 2025-07-16 03:58:23
Model: Tapo H100  
Hardware Version:
Firmware Version:

I have the following 

 

Battery Video Doorbell, 2K 3MP, Colour-Night Vision, Chime Included, Tapo TD21

 

Smart Hub with Chime, Work with Smart Switch, Button and Sensor, Connect Up to 64 Devices, Tapo H100 

Smart Contact Sensor, Window/Door Safeguard, Tapo T110 Triple Pack

Smart Motion Sensor, Tapo T100 Triple Pack

 

when i first installed i could get the moption sensors in my kitchen and living room to trigger an alarm if there was motion

 

now my video doorbell work and the contact sensors on the front door work but the motion sensors wont trigger the alarm if a set it and then test it by walking in front of them

 

how do i get some support to get this working 

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#1
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Re:advice needed on how to get the system working properly -Solution
2025-06-16 03:59:35 - last edited 2025-07-16 03:58:23

  @Danhome 

 

Make sure you've created automation rules for these devices. How to create Smart Action (Automation or Shortcut) on Tapo app

 

If the rules are not functioning or if there are any operational issues, please check for potential conflicts in the settings and ensure that everything is configured correctly (such as verifying the effective time and confirming that the correct devices are selected).

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:advice needed on how to get the system working properly -Solution
2025-06-16 03:59:35 - last edited 2025-07-16 03:58:23

  @Danhome 

 

Make sure you've created automation rules for these devices. How to create Smart Action (Automation or Shortcut) on Tapo app

 

If the rules are not functioning or if there are any operational issues, please check for potential conflicts in the settings and ensure that everything is configured correctly (such as verifying the effective time and confirming that the correct devices are selected).

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:advice needed on how to get the system working properly
2025-06-16 09:38:57

  @Danhome 

 

yeah, did that first 

 

tested them then put them together in one as an alarm option 

 

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Re:advice needed on how to get the system working properly
2025-07-16 03:58:18

  @Danhome 

 

Can you share your automation settings here? We can help to check it.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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