I can't see the 24/7 recordings on the H500 smart hub
I can't see the 24/7 recordings on the H500 smart hub
Hi,
I have the Tapo H500 and a C460 camera with solar panel.
In the beginning I have a SD card in the camera and with the latest update I can see the 24/7 recordings. The timeline was light purple.
After installing the H500 I see only the detection moments. And the timeline is white.
How can I see the 24/7 recordings with 1 FPS. Do I something wrong.
Coen
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Hi,
I have the latest firmware on both devices, but it is not possible to activate this function.
Kind regards
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Coen_le_Grand wrote
Make sure the camera's firmware is updated as well. Restart both the camera and the hub, then try to reselect the storage path.
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Wayne-TP wrote
Coen_le_Grand wrote
Make sure the camera's firmware is updated as well. Restart both the camera and the hub, then try to reselect the storage path.
Perfect! Everything is working now after the reset
Thank you,
Coen
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