La camara dejo de funcionar y solo permanece con un punto rojo fijo

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La camara dejo de funcionar y solo permanece con un punto rojo fijo

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
La camara dejo de funcionar y solo permanece con un punto rojo fijo
La camara dejo de funcionar y solo permanece con un punto rojo fijo
2025-06-21 17:33:10 - last edited 2025-07-11 03:49:31
Model: Tapo C500  
Hardware Version: V20
Firmware Version: 1.1.2 build 250326 rel.61993n

La camara se desconectó de en la aplicación y empezó a presentar un punto rojo, no se reinicia, no pasa nada si la desconecto de ma electricidad, simplemente no responde.

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Re:La camara dejo de funcionar y solo permanece con un punto rojo fijo-Solution
2025-06-23 10:51:14 - last edited 2025-07-11 03:49:31

  @elviliz 

 

Make sure to use the original power adapter to avoid device malfunction due to insufficient power supply. 

 

Remove the sd card from the camera (if any), reboot the camera, wait for a minute or two, then try to reset it, see if the led indicator shows any change. If the camera still shows no response, then this device is likely bricked. For warranty assistance, please contact the retailer or local TP-Link support

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Re:La camara dejo de funcionar y solo permanece con un punto rojo fijo-Solution
2025-06-23 10:51:14 - last edited 2025-07-11 03:49:31

  @elviliz 

 

Make sure to use the original power adapter to avoid device malfunction due to insufficient power supply. 

 

Remove the sd card from the camera (if any), reboot the camera, wait for a minute or two, then try to reset it, see if the led indicator shows any change. If the camera still shows no response, then this device is likely bricked. For warranty assistance, please contact the retailer or local TP-Link support

CES 2026 Meet TP-Link AI Assistant and More New Products!
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