La camara dejo de funcionar y solo permanece con un punto rojo fijo

La camara dejo de funcionar y solo permanece con un punto rojo fijo

La camara dejo de funcionar y solo permanece con un punto rojo fijo
La camara dejo de funcionar y solo permanece con un punto rojo fijo
2025-06-21 17:33:10 - last edited 2025-07-11 03:49:31
Model: Tapo C500  
Hardware Version: V20
Firmware Version: 1.1.2 build 250326 rel.61993n

La camara se desconectó de en la aplicación y empezó a presentar un punto rojo, no se reinicia, no pasa nada si la desconecto de ma electricidad, simplemente no responde.

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Re:La camara dejo de funcionar y solo permanece con un punto rojo fijo-Solution
2025-06-23 10:51:14 - last edited 2025-07-11 03:49:31

  @elviliz 

 

Make sure to use the original power adapter to avoid device malfunction due to insufficient power supply. 

 

Remove the sd card from the camera (if any), reboot the camera, wait for a minute or two, then try to reset it, see if the led indicator shows any change. If the camera still shows no response, then this device is likely bricked. For warranty assistance, please contact the retailer or local TP-Link support

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:La camara dejo de funcionar y solo permanece con un punto rojo fijo-Solution
2025-06-23 10:51:14 - last edited 2025-07-11 03:49:31

  @elviliz 

 

Make sure to use the original power adapter to avoid device malfunction due to insufficient power supply. 

 

Remove the sd card from the camera (if any), reboot the camera, wait for a minute or two, then try to reset it, see if the led indicator shows any change. If the camera still shows no response, then this device is likely bricked. For warranty assistance, please contact the retailer or local TP-Link support

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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