Tapo cameras having network issues

Tapo cameras having network issues

Tapo cameras having network issues
Tapo cameras having network issues
2025-06-26 03:36:38 - last edited 2025-07-11 03:28:26
Model: Tapo C425  
Hardware Version:
Firmware Version: 1.2.21

Recently purchased some Tapo cameras and I am having a ton of network issues. Devices keep disappearing from the app, unable to update firmware, device continues t lose connection even though WiFi signal is strong. I am using a Deco Mesh network. I changed DNS, turned off roaming features, manually set cameras to a node so that they aren't roaming,. The weird part is that I have 2 Tapo C200 cameras on the same network and they work perfectly. I am not able to update firmware on the C425's because of the error in the screenshot. I did some searching and saw many people having WiFi issues with the C425s. This issue is also happening to my Tapo Doorbell camera

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IMG_1844.pngDownload
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Re:Tapo cameras having network issues -Solution
2025-06-30 07:44:05 - last edited 2025-07-11 03:28:26

  @INeedHelpplease 

 

Reset the camera and link it to a guest WiFi or hotspot WiFi, then try to perform the firmware update again. After the update, relink the camera back to the Deco network and monitor its performance.

 

What's the model, hardware, and firmware version of your doorbell?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo cameras having network issues -Solution
2025-06-30 07:44:05 - last edited 2025-07-11 03:28:26

  @INeedHelpplease 

 

Reset the camera and link it to a guest WiFi or hotspot WiFi, then try to perform the firmware update again. After the update, relink the camera back to the Deco network and monitor its performance.

 

What's the model, hardware, and firmware version of your doorbell?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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