C410 turns off and on and reboots repeatedly by itself

C410 turns off and on and reboots repeatedly by itself

C410 turns off and on and reboots repeatedly by itself
C410 turns off and on and reboots repeatedly by itself
2025-07-02 07:54:55
Model: Tapo C410 KIT  
Hardware Version: V12
Firmware Version: Version:1.0.4 Build 250314 Rel.64817n

Camera is 2 months old. Worked perfectly until two days ago. Now reboots every couple of minutes. 

 

Is this to do with latest firmware?

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#1
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3 Reply
Re:C410 turns off and on and reboots repeatedly by itself
2025-07-03 06:53:52

  @Wellobob 

 

Is the camera used with a solar panel? Please check if appropriate waterproof measures have been taken, otherwise, there may be a risk of water ingress leading to hardware failure. How to connect Tapo Solar Panel to compatible Tapo devices with proper Waterproof Gasket

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:C410 turns off and on and reboots repeatedly by itself
2025-07-03 21:28:30

  @Wayne-TP

Yes connected to solar panel. Rubber gromet and black rubber ring all installed to charging port and usb plug to prevent water ingress. 

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Re:C410 turns off and on and reboots repeatedly by itself
2025-07-11 02:10:49

  @Wellobob 

 

Can you share a picture of the camera's power port? How do you tell the camera is rebooting? Do you hear any voice prompt?

 

What's the hardware and firmware version of your camera?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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