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internet led shows orange

internet led shows orange

internet led shows orange
internet led shows orange
2025-07-04 03:23:15 - last edited 2025-07-11 02:59:44
Model: Archer VX1800v  
Hardware Version: V1
Firmware Version: unknown

I'm having problems getting my new modem to connect to the internet. During configuration when testing the connection I  get the message that there is no internet connection.and the internet led is orange.   The led has been orange from the frst boot up and when doing a factory reset when the lights all flash, the internet light is still orange so I think yhe modem may be faulty. I have checked login details and the cables are connected properly, they are the same cables used on my old modem which works properly. Any advice please.

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#1
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1 Accepted Solution
Re:internet led shows orange-Solution
2025-07-09 01:03:58 - last edited 2025-07-11 02:59:44

  @Joseph-TP Thanks for that, have done so but I intend having a last attempt using direct LAN connection to PC built in network controller instead of using wireless.

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#5
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7 Reply
Re:internet led shows orange
2025-07-04 13:31:41

  @NeLad 

 

Probably contacting your ISP is the best way to go.

Basically you need to replicate the Internet connection settings from your old modem to the VX1800v.

Here's the user guide for VX1800v - Chapter 4.3.2.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#2
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Re:internet led shows orange
2025-07-04 15:12:41

  @terziyski Thanks, I have done what you suggest with no luck. I am going to try a new phone cable even though the existing one works perfectly. I'll get back later.

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#3
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Re:internet led shows orange
2025-07-07 07:19:14

Hi@NeLad,

Welcome to our community.

Is the DSL light flashing? That means DSL synchronization is in progress.

 

 

Please refer to the following steps to troubleshoot:
    1. Remove the DSL splitter and replace a new DSL cable if possible.
    2. Reset the modem by pressing the reset pinhole at the back of the modem for 7-10 seconds while it is powered on.
    3. Unplug the TP-Link modem and connect your old DSL modem back to verify if it's an ISP service issue.

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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Re:internet led shows orange-Solution
2025-07-09 01:03:58 - last edited 2025-07-11 02:59:44

  @Joseph-TP Thanks for that, have done so but I intend having a last attempt using direct LAN connection to PC built in network controller instead of using wireless.

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#5
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Re:internet led shows orange
2025-07-11 01:49:40

Hi@NeLad,

Thanks for getting back to me.

Do you mean the internet source has an Ethernet cable? If yes, you need to change the modem to work in wireless router mode:

How to set up a TP-Link Wi-Fi 6 VDSL/ADSL Modem Router (Take Archer VX1800v as an example) (From 3 minutes and 10 seconds)

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#6
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Re:internet led shows orange
2025-07-11 03:06:33

  @Joseph-TP  No, the source is a dsl line from the wall adaptor. I had the internet operating using the old modem and the wireless network adaptor with the PCs built in adaptor disabled.  So I disabled the wireless adaptor and re-enabled the built in adaptor and connected to the PC from the modem with an ethernet cable and I could then complete the installation.  Thanks for the video but I find it difficult using my smart phone to do the setup - big fingers for small keys. Cheers.

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#7
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Re:internet led shows orange
2025-07-11 03:27:58

Hi@NeLad ,

Thanks for your reply.

I'm glad to hear that you've set up the modem successfully. Select the method that best suits you.yes

Feel free to contact us if you have any further questions. 

 

Have a good weekend~wink

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#8
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