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TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart

TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart

TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-07-04 12:32:58 - last edited 2025-08-04 02:01:12
Tags: #Network Connectivity #NoInternet
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.0.8

Hello everyone,

 

I’m facing a frustrating issue with my TP-Link AX15 router, and I’ve noticed that others might be experiencing something similar.

 

Problem Description:

 

The router frequently shows “No Internet” on all connected devices, even though my ISP connection is active.

 

The only way to restore internet access is to manually turn the router off and on using the power switch.

 

During this issue, I cannot even access the router’s admin panel (192.168.0.1 or tplinkwifi.net) unless I restart the router manually.

 

Additional Notes:

 

Once restarted, everything works fine for a while, but the issue keeps happening again and again.

 

I’ve seen other users report similar problems with the AX15 model, which makes me wonder if it’s a firmware or hardware issue.

 

 

Update:

 

After contacting TP-Link support, I was provided with a firmware update. It's been 2 days since I installed the new firmware, and so far, I haven’t faced the issue again. I’m not 100% sure it’s fixed yet, but I’ll continue monitoring the router for at least a week or two to confirm.

 

Also, in case it helps others, I’m using a wired connection through a TP-Link G7 ONU, and here’s the Daraz product link where I bought the router. Many users there mentioned similar issues in the reviews: https://s.daraz.com.bd/s.Zjcvo

 

Let me know if anyone else has found a long-term fix!

 

Final Update: Issue Fixed

 

After applying the firmware update and making some key settings changes, the issue seems fully resolved.

 

🔧 Settings Tweaks That Helped Me

 

These changes greatly improved the stability:

 

1. Disable Smart Connect

 

This feature can cause devices to disconnect or switch bands erratically.

 

 

 

2. Turn Off OFDMA and TWT

 

These are Wi-Fi 6 features. If your devices don’t support Wi-Fi 6, turning these off can improve compatibility.

 

 

 

3. Set 2.4 GHz Bandwidth to 20 MHz

 

Wider channels can cause interference, especially in crowded areas.

 

 

 

4. Be Careful with Firmware Updates

 

Always check the changelog and user feedback before updating firmware—it may contain bugs.

 

 

Final Note

 

If you’re having similar issues with the AX15 model, I highly recommend applying the latest firmware and adjusting the above settings. These changes made a noticeable difference in my network stability.

 

Feel free to reply if you’ve found additional tweaks or if the issue persists even after these steps.

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#1
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1 Accepted Solution
Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart-Solution
2025-08-04 02:00:23 - last edited 2025-08-04 02:01:12

Hello@AlwaysBeSmile ,

Thank you for sharing your experience. The Archer AX15 is a regionally customized product. It's a good choice to contact local support directly for firmware updates.

 

To summarize your solution:

1. Disable Smart Connect;
2. Disable OFDMA and TWT;
3. Set the 2.4 GHz bandwidth to 20 MHz;
4. Update firmware.

 

We believe these suggestions will be of great help to other users as well. Thank you again for sharing your experience. Please feel free to contact us with any questions.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
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#11
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8 Reply
Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-07-05 18:16:08

  @AlwaysBeSmile  I have the same problem with my AX12, though i can access the router via 192.168.0.1. But today it died, cant access internet even if i reboot

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#2
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-07-07 08:25:39

Hi@AlwaysBeSmile,

 

Thank you for contacting our community.

 

 

Please tell me if your network topology diagram is as follows:

ISP modem—router )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection )      

 

Could you please provide screenshots with the error message? 

May I have the links about ' other users report similar problems with the AX15 model '? 

 

Archer AX15 should be a regional special product, so I need to provide feedback to the relevant technical department for confirmation, and need more detailed information.


          

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#5
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-07-07 08:31:46

Hi@Skalman87,

Thank you for contacting our community.

 

For your router, please check the LED status. If your Router is not powering on or cannot stay powered on, the lights on the Router are off or keep flashing all along: 
    1) Try another power socket. Ensure that the router is connected to a stable power source. 
    2) Try a different power adapter. 
    3) Hard reset the router by using a pin to press and hold the reset hole till all lights come up momentarily. How to reset: Press and hold the button for about 6 seconds until the Power LED blinks to reset the router to its factory default settings.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#6
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-07-07 10:40:09

  @Joseph-TP , thanks for your response.

 

• I'm using a wired connection through a TP-Link G7 ONU directly to the AX15 router.

 

 

• Regarding similar user reports, here's the Daraz product page where I bought it – many people mentioned the same issue in the reviews: https://s.daraz.com.bd/s.Zjcvo

 

 

• I also contacted TP-Link support, and they provided me with a firmware update. It’s been 2 days since I updated, and so far, I haven't faced the same issue again. But I’ll continue testing it for at least a week or two to be sure if it's fully resolved.

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#7
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-07-08 02:13:30

Hi@AlwaysBeSmile,

Thank you for getting back to me.

Please don't hesitate to reply here if you have any updates.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#8
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-08-01 11:17:05
Hi
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#9
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart
2025-08-02 11:48:03

  @AlwaysBeSmile  I am also facing the same problem on Archer C80 router. 

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#10
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Re:TP-Link AX15 – "No Internet" Issue + Cannot Access Admin Panel Without Restart-Solution
2025-08-04 02:00:23 - last edited 2025-08-04 02:01:12

Hello@AlwaysBeSmile ,

Thank you for sharing your experience. The Archer AX15 is a regionally customized product. It's a good choice to contact local support directly for firmware updates.

 

To summarize your solution:

1. Disable Smart Connect;
2. Disable OFDMA and TWT;
3. Set the 2.4 GHz bandwidth to 20 MHz;
4. Update firmware.

 

We believe these suggestions will be of great help to other users as well. Thank you again for sharing your experience. Please feel free to contact us with any questions.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
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  0  
#11
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