L630 x 4 - keep disconnecting every few days
L630 x 4 - keep disconnecting every few days
Hello,
This is really critical. I bought a pack of 4 x TP Link L630 light bulbs. I paired them using the Tapo App on iOS, I updated their firmware.
It's been now 3 weeks, and it's the 4th time I have to re-pair them. After a few days they appear as offline in the app and when I turn on the lights, when they become offline in the app and the wi-fi connection shows up as unstable, I cannot connect back. And I have to restart the pairing process. I have tried soft reset, factory reset. Nothing works. What's going on? Is it because my wi-fi router doesn't have a stable IP address. Or what is it? How can we diagnose the issue?
Hello,
This is really critical. I bought a pack of 4 x TP Link L630 light bulbs. I paired them using the Tapo App on iOS, I updated their firmware.
It's been now 3 weeks, and it's the 4th time I have to re-pair them. After a few days they appear as offline in the app and when I turn on the lights, when they become offline in the app and the wi-fi connection shows up as unstable, I cannot connect back. And I have to restart the pairing process. I have tried soft reset, factory reset. Nothing works. What's going on? Is it because my wi-fi router doesn't have a stable IP address. Or what is it? How can we diagnose the issue?
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@Wayne-TP I have sent it, let me know when you've sent the new firmware. Thank you!
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