LED s'allume la nuit même en mode infrarouge
LED s'allume la nuit même en mode infrarouge
Bonjour, la LED de ma caméra s'allume la nuit lorsqu'elle détecte un mouvement, alors que je suis en mode infrarouge, et que je ne souhaite pas qu'elle s'allume.
Pouvez-vous m'indiquer comment régler ce problème
Merci à vous
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Check your camera's Night Mode Settings: Device Settings > Video & Display > Night Mode Settings. When the Smart Mode is selected, camera will switch from infrared mode to full-color mode (spotlight lit up) when movement is detected.
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Hello
I confirm that the settings are on Infrared, not on Smart mode... And that the light is still on when the camera detects an event...
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Can you share a video of the problem? To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
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I cannot currently send you a video: since I'm not on site, I cannot download videos... But when an event is detected, the light goes on.
It was not the case at the beginning.
I have restarted the camera several times, with no effect...
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YDS64 wrote
I cannot currently send you a video: since I'm not on site, I cannot download videos... But when an event is detected, the light goes on.
It was not the case at the beginning.
I have restarted the camera several times, with no effect...
Make a screen recording or record the playback video manually while watching it (the manual record feature is available on the playback).
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Wayne-TP wrote
YDS64 wrote
I cannot currently send you a video: since I'm not on site, I cannot download videos... But when an event is detected, the light goes on.
It was not the case at the beginning.
I have restarted the camera several times, with no effect...
Make a screen recording or record the playback video manually while watching it (the manual record feature is available on the playback).
Wayne-TP wrote
YDS64 wrote
I cannot currently send you a video: since I'm not on site, I cannot download videos... But when an event is detected, the light goes on.
It was not the case at the beginning.
I have restarted the camera several times, with no effect...
Make a screen recording or record the playback video manually while watching it (the manual record feature is available on the playback).
@Wayne-TP example of video
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@Wayne-TP video does not upload on your site...
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