Allow Lower Minimum Thresholds (< -20 C) on Tapo T310 to Avoid Low-Temperature Alerts

The Tapo T310 currently only allows setting the minimum temperature threshold down to -20 C.
In very cold environments (for example freezers or outdoor winter conditions), the temperature is consistently below -20 C.
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I could get around this issue by using the Smart Actions functionality in Tapo App under T310 and setting only the temperature OVER value only as a trigger. This way the LESS THAN temperature is ignored.
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Enhancement Request: Allow Lower Minimum Thresholds (< –20 °C) on Tapo App to Avoid Low-Temperature Alerts While Keeping High-Temperature Alerts
Active Device: Tapo T310
Firmware version: 1.5.0
Tapo App: IPhone / IOS version 3.13.503
Current Problem:
The Tapo T310 currently only allows setting the minimum temperature threshold down to –20 °C.
In very cold environments (e.g., freezers or outdoor winter conditions), the temperature is consistently below –20 °C.
Because of this:
- The device keeps sending low-temperature alerts for normal conditions.
- The only way to stop these alerts is to disable alerts entirely, but that also disables alerts for when the temperature rises above the maximum threshold—which I still need.
Why This Is Important:
I want to:
- Keep alerts ON for high-temperature events (e.g., when the temperature rises above a set maximum).
- Avoid unnecessary low-temperature alerts by setting the minimum threshold well below –20 °C (e.g., –30 °C).
Right now, the –20 °C limit forces constant false alarms, making the alert system unusable in these conditions.
Requested Enhancement:
Please update the Tapo App so that:
- Users can set a minimum threshold lower than –20 °C (e.g., –25 °C, –30 °C, or ideally –40 °C).
- This applies to both Comfortable Zone settings and Smart automation triggers.
Key Benefits:
- Users in cold climates or freezers can filter out normal low-temperature alerts.
- High-temperature alerts remain active, preserving an important safety feature.
- Prevents alert fatigue while keeping the device useful for monitoring abnormal conditions.
Could TP‑Link please consider this enhancement for a future Tapo App update?
This small change would make the Tapo T310 much more practical in extreme cold environments.
Thank you!
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I could get around this issue by using the Smart Actions functionality in Tapo App under T310 and setting only the temperature OVER value only as a trigger. This way the LESS THAN temperature is ignored.
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Please note that the minimum supported temperature for the product is -20°C. Improper usage may result in product damage, which will not be covered under the warranty policy.
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