Bell not powering on after battery recharge

Bell not powering on after battery recharge

Bell not powering on after battery recharge
Bell not powering on after battery recharge
2025-08-05 00:42:08 - last edited 2025-08-15 08:51:56
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.2.0

Hello, 
My D230 is not powering on after a battery recharge. The battery has been fully charged, and when I insert it back into the bell, it's not powering on at all. Since it's not powering on, I am unable to reset either. I have done this successfully before and am not doing anything incorrectly I believe. 

Can you pls advise on what I can do? 

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Re:Bell not powering on after battery recharge-Solution
2025-08-05 12:05:56 - last edited 2025-08-15 08:51:56

  @AaL2024 

 

Does the battery's LED indicator lit up normally, solid green or amber? Check whether the battery was charged with a 5V USB charger.

 

Try to change a battery if you have a spare one. There aren't many things that can be done in regard to this situation, as the doorbell shows no response to reset, and if it is charged correctly, then it is time to seek for warranty service. You may contact the retailer or local TP-Link support.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Bell not powering on after battery recharge-Solution
2025-08-05 12:05:56 - last edited 2025-08-15 08:51:56

  @AaL2024 

 

Does the battery's LED indicator lit up normally, solid green or amber? Check whether the battery was charged with a 5V USB charger.

 

Try to change a battery if you have a spare one. There aren't many things that can be done in regard to this situation, as the doorbell shows no response to reset, and if it is charged correctly, then it is time to seek for warranty service. You may contact the retailer or local TP-Link support.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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