Early Access Tapo Smart Bulb Reset Method Update -- Reducing Bulb Resets Due to Unstable Power Supply
This Article Applies To
Tapo L510 V3.0
Tapo L520 V2.0
Tapo L530 V3.0
Tapo L610 V1.0
Tapo L630 V1.0
Description
In the future release, the Tapo smart bulb is planning to update its reset mechanism, removing the 3 times off&on method. Once the update is implemented, resetting the Tapo smart bulb requires an operation of 5 times off&on switches:
1. Turn the smart bulb to the On state.
2. Turn it off, then on.
3. Repeat five times, with 1-second pause in between (each off&on).
This modification will be helpful in situations where the smart bulb gets reset frequently due to an unstable power supply at home.
Pre-Release
Community users can receive early access to this new update. If you want to try out the new update, follow the steps below to apply the beta firmware.
How to Apply Beta Firmware
*Note: the pre-release is currently available only for the models mentioned under "This article applies to."
1. Find the Mac address of your Tapo smart bulb: Open the Tapo app and navigate to the smart bulb's Device Settings page > Device Info.
2. Send a private message to @Wayne-TP with this format: [Tapo Bulb Reset Method Update] + Mac address of your smart bulb
Before the Upgrade
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.
Feedback
We would love to hear your thoughts on the new firmware! Please feel free to share your experience in the comments. Your feedback will not only assist other users but also contribute to further improvements of the product.
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Beta firmware has been sent to your device, you may check it later and perform the update.
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@Wayne-TP I have literally 60 bulbs + 4 Strips + 12-15 dimmer switches + the hub. The strips seems to be stable, but for the bulbs I will probably make a scene in the shop I bought, this is terrible terrible experience. Every X days I reconnect so many bulbs so I gave up, it is exausting, What a waste of money, the worst investment I’ve ever made.
When is the final version of the firmware planned to be released so I can connect them for the last time before returning them back and moving to another brand?
P.S. Is there any batch or mass assignment method, to speed up the process of re/connecting 50-60 bulbs, it takes 1-2 minutes per device if it succeds from first try, but for some bulbs sometimes you need to try multiple times to reconnect.
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@HASimon Beta firmware has been sent to your devices. You may check it later in the Tapo app and perform the update.
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@Wayne-TP is very got 54 of these bulbs through out my home and now I am upto 11 of them I am unable to reset. They just blink every 3 seconds. If I try reset them, whether the 3 or 5 seconds method, they never reset and I am unable to connect to them so have no way of pushing new firmware across
I contacted Tp link about 6 months ago but they said the wouldn't replace as I don't have the original packaging!
Any ideas??
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jc0r wrote
@Wayne-TP is very got 54 of these bulbs through out my home and now I am upto 11 of them I am unable to reset. They just blink every 3 seconds. If I try reset them, whether the 3 or 5 seconds method, they never reset and I am unable to connect to them so have no way of pushing new firmware across
I contacted Tp link about 6 months ago but they said the wouldn't replace as I don't have the original packaging!
Any ideas??
As moderators in a global forum, i'm afraid we are unable to assist matters related to local policy, such as the product warranty. It is advisable to maintain communication with the local support team.
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Janedr wrote
@Wayne-TP I have literally 60 bulbs + 4 Strips + 12-15 dimmer switches + the hub. The strips seems to be stable, but for the bulbs I will probably make a scene in the shop I bought, this is terrible terrible experience. Every X days I reconnect so many bulbs so I gave up, it is exausting, What a waste of money, the worst investment I’ve ever made.
When is the final version of the firmware planned to be released so I can connect them for the last time before returning them back and moving to another brand?
P.S. Is there any batch or mass assignment method, to speed up the process of re/connecting 50-60 bulbs, it takes 1-2 minutes per device if it succeds from first try, but for some bulbs sometimes you need to try multiple times to reconnect.
We don't have information about the release plan. You may keep an eye on product firmware release info (product's Support page > Firmware Release Note section) on the TP-Link official website. The information will be updated once a new firmware starts to release. TP-Link Download Center
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@SirJ777 Beta firmware has been sent to your device. You may check it later in the Tapo app and perform the update.
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