Smart Home Community > Tapo Smart Camera > Spotlight not working properly
< Tapo Smart Camera

Spotlight not working properly

Spotlight not working properly

Spotlight not working properly
Spotlight not working properly
3 weeks ago - last edited 2 weeks ago
Model: Tapo D130  
Hardware Version: V1
Firmware Version: 1.1.11

Hi there,

 

Is there anyone having issues or know to fix my dilema.

 

I got a Tapo D130 and it works awesome. However, since i bought it, i was never able to got the spotlight turn on when the doorbell is pressed. Well it kinda works only 1 time if i switch the "Night Mode Settings" to "Smart mode" then switch it to "Doorbell Mode". After the 1sr press, the spot light will not turn on again.

 

So my setup is, if there is any event, the led will illuminate blue (for the people to see the doorbell cause it is dark where it is placed). This works awesome, however, if they press the doorbell, the spotlight will not turn on. Again it only works 1 time if i switch it from smart mode to doorbell mode.

 

Any insight on how can this work all the time and not 1 time only?

 

Ps. I tried automation and there is no item there to control spotlight upon pressing doorbell.

 

Thanks.

  0      
 
  0      
 
#1
Options
4 Reply
Re:Spotlight not working properly
2 weeks ago

  @Zexel 

 

Please clarify the situation here: does the white light not turn on at all, or does its brightness not increase when someone rings the doorbell?

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:Spotlight not working properly
2 weeks ago

  @Wayne-TP 

 

Hi,

 

Thank you for the reply, so the issue is, when there is activity, the ring light on the doorbell turns on (blue). I set it this way so they will notice the doorbell as it is dark where it is placed.

 

However, when someone press the doorbell, the blue light does not change from blue to white(i think its natural white or warm white).

 

I'll reiterate that this setup works only once if i change the settings from smart mode to doorbell mode, after the 1st doorbell press, it will not change light color (blue to bright white).

 

I hope this is clear.

 

Regards.

  0  
  0  
#3
Options
Re:Spotlight not working properly
2 weeks ago

  @Zexel 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#4
Options
Re:Spotlight not working properly
2 weeks ago

  @Wayne-TP 

 

Thank you for your reply.

 

I'll wait for the email then, the email is the same.

 

Again, thank you for updating me and the help to resolve this.

 

Regards,

AC

  0  
  0  
#5
Options

Information

Helpful: 0

Views: 78

Replies: 4

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.