Spotlight not working properly

Hi there,
Is there anyone having issues or know to fix my dilema.
I got a Tapo D130 and it works awesome. However, since i bought it, i was never able to got the spotlight turn on when the doorbell is pressed. Well it kinda works only 1 time if i switch the "Night Mode Settings" to "Smart mode" then switch it to "Doorbell Mode". After the 1sr press, the spot light will not turn on again.
So my setup is, if there is any event, the led will illuminate blue (for the people to see the doorbell cause it is dark where it is placed). This works awesome, however, if they press the doorbell, the spotlight will not turn on. Again it only works 1 time if i switch it from smart mode to doorbell mode.
Any insight on how can this work all the time and not 1 time only?
Ps. I tried automation and there is no item there to control spotlight upon pressing doorbell.
Thanks.
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Update: the phenomena discussed in this post will be addressed in Tapo D130's future firmware release.
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Please clarify the situation here: does the white light not turn on at all, or does its brightness not increase when someone rings the doorbell?
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Hi,
Thank you for the reply, so the issue is, when there is activity, the ring light on the doorbell turns on (blue). I set it this way so they will notice the doorbell as it is dark where it is placed.
However, when someone press the doorbell, the blue light does not change from blue to white(i think its natural white or warm white).
I'll reiterate that this setup works only once if i change the settings from smart mode to doorbell mode, after the 1st doorbell press, it will not change light color (blue to bright white).
I hope this is clear.
Regards.
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To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.
If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.
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Thank you for your reply.
I'll wait for the email then, the email is the same.
Again, thank you for updating me and the help to resolve this.
Regards,
AC
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Update: the phenomena discussed in this post will be addressed in Tapo D130's future firmware release.
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