Check Dust Bag Full, but it's not full.

Check Dust Bag Full, but it's not full.

Check Dust Bag Full, but it's not full.
Check Dust Bag Full, but it's not full.
a week ago - last edited a week ago
Model: Tapo RV30 Plus  
Hardware Version: V1
Firmware Version: 1.2.2 Build 240627 Rel. 162730

My Tapo app, and the RV30 vacuum unit, have been reporting that the vacuum bag is full. Despite having changed it recently, I prceeded to change the bag for a new empty one (noting that the previous bag was less than half full). 

 

Now, with the new empty bag installed it continues to warn me that the current vacuum bag is full and needs changing. This happens after every use.

 

How can I resolve this issue

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#1
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Re:Check Dust Bag Full, but it's not full.-Solution
a week ago - last edited a week ago

  @Bullswool 

 

When installing the dust bag, ensure you can hear a click when it is in place. You may try to pull it out and reinstall it. How to Replace the Dust Bag: Tapo RV30 Plus

 

Restart the dock, see if it helps. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Check Dust Bag Full, but it's not full.-Solution
a week ago - last edited a week ago

  @Wayne-TP Hi, thanks for the reply.

 

I switched the base unit off for 10 minutes and switched back on. It seems to have resolved the issue.

 

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#3
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Re:Check Dust Bag Full, but it's not full.-Solution
a week ago - last edited a week ago

  @Bullswool 

 

When installing the dust bag, ensure you can hear a click when it is in place. You may try to pull it out and reinstall it. How to Replace the Dust Bag: Tapo RV30 Plus

 

Restart the dock, see if it helps. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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#2
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Re:Check Dust Bag Full, but it's not full.-Solution
a week ago - last edited a week ago

  @Wayne-TP Hi, thanks for the reply.

 

I switched the base unit off for 10 minutes and switched back on. It seems to have resolved the issue.

 

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#3
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Re:Check Dust Bag Full, but it's not full.
a week ago

  @Bullswool 

 

That's great! I'm glad to hear that.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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