Tapo T310 Sensors Only Show Humidity on Dashboard Despite Reporting Temperature

Tapo T310 Sensors Only Show Humidity on Dashboard Despite Reporting Temperature

Tapo T310 Sensors Only Show Humidity on Dashboard Despite Reporting Temperature
Tapo T310 Sensors Only Show Humidity on Dashboard Despite Reporting Temperature
Saturday
Model: Tapo T310  
Hardware Version:
Firmware Version:

Hi everyone,

 

I’m facing a strange inconsistency with how some of my TP-Link Tapo sensors are integrated into SmartThings.

 

Setup:

 

I have 4 Tapo sensors in total:

 

1x Tapo T315 in the Office — Recognized correctly in SmartThings as a Temperature and Humidity Sensor.

 

3x Tapo T310 (Kitchen, Living Room, Bedroom) — Only recognized as Humidity Sensors in SmartThings.

 

Problem:

 

Even though the T310 sensors report both temperature and humidity in their individual device pages (when tapped into), they are not recognized as temperature sensors on the SmartThings Dashboard.

 

This causes two main issues:

 

Temperature average on the Dashboard is inaccurate, as it only includes the T315 sensor.

 

The T310s do not appear under the “Temperature” section of the dashboard at all — only under “Humidity.”

 

Notes:

 

All devices are connected via manufacturer cloud (TP-Link).

 

App version is the same for all sensors: 2.3.53-12

 

T310 and T315 both clearly show temperature readings when viewed directly.

 

Is there any way I can fix this issue? I tried playing around with naming scheme, but no luck.

 

  0      
  0      
#1
Options
2 Reply
Re:Tapo T310 Sensors Only Show Humidity on Dashboard Despite Reporting Temperature
16 hours ago

  @nikospamp 

 

This is something new to me. Let me check with our tech team to find out what's going on.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:Tapo T310 Sensors Only Show Humidity on Dashboard Despite Reporting Temperature
9 hours ago

  @Wayne-TP Thanks a lot for your time. If you need any additional information, feel free to reach out. I would really love a solution to this small issue.

  0  
  0  
#3
Options